Like we claimed in advance of, only you have the obtain to void unused labels. But what tends to make this simple fact even worse is that you, the service provider, are not aware of it until you are notified by customers (or other individuals in scenario of third-social gathering shipments).
Due to the fact an unused shipping label is irrelevant for a shopper, LateShipment.com notifies you, buyers, on your behalf less than ‘Fulfillment delay’.
If a label remains unused 3 times immediately after it has been designed considering the fact that that most very likely suggests a hold off in shipping. Thus, your shoppers are now notified through e mail and SMS of the chance of a delay. If the shopper has canceled their get and the hold off turns out to be an unused shipping and delivery label, you can then commence to void it promptly.
That is not all! You can also help your guidance reps to established up induce notifications below ‘Unused Shipping Label’ on their aid desk platform. This tends to make it even a lot easier to alert/advise their inside group if delivery labels continue being unused.
The most effective component is, LateShipment.com monitors your delivery invoices consistently. If at all, your declare to void a shipping and delivery label hasn’t been refunded nevertheless, we will recover them for you and deposit the revenue right into your account. Our methods have escalation processes built in and we have an qualified crew to comply with up and dispute any denied statements to make certain highest refund recovery.